Audio Visual Managed Services
Workplace Technology
Proactive management, monitoring and support for your AV technology
No more out-of-date, clunky technology! Enjoy high-quality equipment, stay updated and receive a proactive maintenance and support
Keep your AV technology running at its best
Modern workplaces depend on reliable audio visual technology. Meeting rooms, Microsoft Teams Rooms, video conferencing systems, displays, cameras, audio systems and digital signage all need to work together seamlessly.
When AV technology fails, the impact can extend well beyond a technical fault. Meetings are delayed, employees lose confidence in the technology and IT teams can be left dealing with problems outside their core responsibilities.
Our audio visual managed services take care of the technology behind the scenes, helping you maintain reliable, secure and meeting-ready environments.
What are audio visual managed services?
Audio visual managed services provide ongoing professional management and support for an organisation's AV technology after installation.
Instead of relying solely on reactive support when something goes wrong, a managed AV service continuously monitors the technology, maintains devices, manages updates and provides expert assistance when issues occur.
This proactive approach helps organisations improve system reliability, reduce downtime and extend the useful life of their AV investment.
Display Manager can manage everything from individual meeting rooms to complete workplace technology estates, providing a single point of contact for AV support, maintenance and technology management.
Frequently Asked Questions
Can you manage AV systems across multiple locations?
Yes. Our managed AV services can be scaled from individual meeting rooms to multi-site and international technology estates, helping organisations standardise support and maintain consistent technology experiences.
Can you support existing AV equipment?
Yes. A managed service can be designed around your existing AV estate. We can assess your technology, identify potential issues and establish an appropriate monitoring, maintenance and support strategy.
Can AV managed services reduce downtime?
Yes. Proactive monitoring, preventative maintenance and rapid remote support are designed to identify and resolve issues earlier, reducing the likelihood and duration of technology-related downtime.
What are audio visual managed services?
Audio visual managed services gives access to the latest audio visual technologies on a subscription basis. Our services include lifecycle management and ongoing monitoring, maintenance to keep your systems updated, secure and reliable.
Keep your meeting rooms, collaboration technology and workplace AV running reliably with audio visual managed services from Display Manager.
Our proactive AV managed services combine continuous monitoring, preventative maintenance, remote technical support, security updates, asset management and expert engineering to keep your technology performing at its best.
Rather than waiting for equipment to fail, we identify potential problems early and resolve them before they disrupt meetings, presentations or business operations.
Whether you manage a single office, multiple locations or a global workplace technology estate, we provide a scalable managed service tailored to your organisation.
Talk to us about your AV managed service
High-end quality equipment with the latest firmware updates
Faulty devices replaced with new including the latest technology
No huge upfront costs or large capital expenditure
Streamlined solutions throughout your operation
24/7 proactive support and maintenance
Simple monthly payments
Audio Visual as a Service (AVaaS)
Transform the way your business collaborates with Audio Visual as a Service (AVaaS)—an subscription model that gives you access to cutting-edge audiovisual and collaboration technologies without the burden of hefty upfront costs. Optimize your budgets, stay ahead with the latest technology, and equip every meeting space with streamlined solutions—all for a predictable, convenient monthly fee.
Flexible, scalable solutions
From meeting rooms, to an entire global AV infrastructure, our suite of AV managed services adapts to your requirements.
- Upgrade or Expand: Add or upgrade technology as your needs evolve with flexible, scalable payment options.
- Financial Freedom: Enjoy predictable, affordable payments while avoiding the risks and costs of hardware depreciation and ownership.
What’s included:
- High-quality, tailored audiovisual equipment suited to your operations and budget.
- Expert installation, configuration, and user training.
- Comprehensive technology management, including replacement and repair.
- 24/7 proactive monitoring and maintenance for uninterrupted service.
- Personalized recommendations for upgrades and new solutions to future-proof your setup.
Streamlined solutions
With Display Manager, you can trust that all audiovisual equipment, whether in a single room or across multiple spaces will be installed, managed, and serviced consistently by our expert team. Once deployed, your AVaaS solution can be easily scaled or replicated across your organisation and office locations.
When it’s time to upgrade, we’ll evaluate your current and future needs and recommend cutting-edge solutions that align with your business goals.
Video Conferencing as a Service - VCaaS
Leave your collaboration technology to the experts and benefit from high-end, scalable, integrated video conferencing solutions monitored 24/7. Remove product obsolescence, ease cash flow and remove capital expense.
Video Conferencing as a Service will make sure that your rooms are always connected and meeting ready. We implement the latest software and technology together with 24/7 support – all for an attractive monthly fee.
Benefits of VCaaS
- Improved alignment with the business needs – streamlined solutions – the same way of use for small, medium and large room solutions throughout all your offices
- Greater agility and responsiveness – all solutions scalable, compatible, and integrated
- Increased productivity – no more worries about the collaborative technology and need for any special training/skills required
- Improved reliability and uptime- 24/7 proactive monitoring and maintenance service
- Stay up to date with the latest technology – no more outdated software and hardware
- Lower operation cost – flexible payment options and predictable monthly payments
Software as a Service - SaaS
Benefit from Digital Signage Software as a service with VC Signage. A scalable and cost-effective solution for managing your digital signage network of displays. Digital Signage SaaS enables companies of all sizes to deliver impactful communications to inform and engage staff, visitors and customers with up-to-date information, company bulletins and branded content across their digital signage network.
Improve your physical workspace
Digital signage improves the physical workspace throughout your workspaces from the moment visitors and employees enter your building. Improve employee experience with engaging and informative displays in reception and waiting areas, breakout spaces, café’s or open hub areas and outside meeting spaces.
What’s included:
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- VC Signage software and hardware
- User training sessions
- Hosting
- VC Signage players
- Labour cost involved with the installation/ change of players
- VC software updates
- 24/7 monitored service including daily, monthly or quarterly reports
Hardware as a Service - HaaS
Hardware-as-a-Service (HaaS) offers a flexible, affordable way to ensure your audio visual infrastructure is kept up-to-date. HaaS enables your businesses to spread the cost of the equipment over the course of its useful life. This means your company has no large capital expenditure or ownership of fast deprecating equipment. Benefit from up-to-date, quality equipment for a simple monthly payment.
Benefits of Hardware as a Service
Low upfront costs
Get the latest hardware installed and operational quickly and more cost-effectively than if you were to specify it, buy it and set it up yourself.
Specialist expertise
Our expert team will help you choose the right equipment for your meeting spaces. Always be meeting ready and benefit from the same set-up in all your spaces. As we will install the equipment for you we will make sure everything is functioning properly.
Equipment maintenance is included
Our comprehensive proactive monitoring and maintenance service will keep things running securely and smoothly. If any equipment included in your SLA breaks down we will send someone out to look at it, and if it cannot be repaired on-site, we will swap out the malfunctioning unit to mitigate the risk of extended downtime.
Replacement guarantee
Display Manager HaaS protects your hardware from becoming inefficient or obsolete by providing the opportunity to update equipment or install a new system at any time during the term of the contract without financial penalty. If something goes wrong with the hardware supplied as part of the agreement, our service desk will arrange replacement parts on hardware guaranteed.
No equipment obsolescence
We ensure you have the best equipment for your needs and budget and keep your equipment up to date with the latest firmware and technologies.
Flexible end-of-term options
Choose from the following options:
- Refresh – upgrade or add to your collaboration fleet at any point during the term
- Extend – maintain flexibility and continue renting the equipment
- Own – make a fair market value payment to own the equipment at the end of the rental term.
Hardware as a Service allows you to operate to your full potential with minimal risk and investment. And, with our proactive monitoring and maintenance service, you will have peace of mind that your equipment is working at optimum levels reducing downtime.