The AV Support Black Box:
Calculate the Cost of Doing Nothing

Your AV downtime is costing more than you think

When meeting-room technology fails, the cost goes beyond fixing a faulty microphone, reconnecting a display or troubleshooting a video conferencing system. Every disruption takes people away from productive work, interrupts conversations and wastes valuable time.

But how much is unreliable AV technology actually costing your business?

Use our AV Support Black Box calculator to estimate the hidden productivity cost of meeting-room technology failures across your workplace. Simply enter a few details about your meeting rooms and the impact of AV incidents to see what those interruptions could be costing you each month and year.

Calculate the hidden cost of AV failures

Your results are based on your own estimates, giving you an indication of the potential productivity cost of unreliable workplace technology.

What are AV technology failures costing your business?

Meeting room technology problems can cost businesses more than they realise. Calculate the annual productivity cost of AV failures across your workplace.

Tell us about your workplace

Include issues that interrupt or delay meetings.
Use an estimated employment cost, including employer on-costs where possible.
Allow for employees who can continue working while an issue is resolved.

Your estimated annual AV failure costs

Estimated AV failures per year 120
Employee hours lost annually 60
Estimated cost per month £125
Estimated annual productivity cost £1,500

This represents the estimated employee productivity cost associated with AV technology failures.

These figures are illustrative estimates based on the information entered. They represent the estimated value of employee time lost, not necessarily direct cash expenditure or guaranteed financial savings. Actual costs will vary depending on the nature and frequency of failures, meeting disruption and employee working arrangements. As a guide the national hourly rate of a full time employee is £20.81 based on ONS data.

The real cost of meeting-room downtime

A meeting-room technology failure rarely affects just one person. When a video conferencing system won't connect, a microphone stops working or a presentation display fails, everyone in the room can lose valuable time. Meetings start late, discussions are interrupted and employees may need to spend time finding alternative rooms or resolving technical problems.

Downtime costs money concept. Digital watch against technology background

Consider this example:
20 meeting rooms. Two disruptive incidents per room each month. Four people affected. Just 15 minutes lost per incident. That's 480 hours of lost productivity over a year.
And that's before considering the frustration, delayed decisions and wider operational impact. Multiply that lost time by your average employee cost and the financial implications become much harder to ignore.

Now imagine if this was a large scale training session with delegates travelling from far and wide?

The cost of reactive support vs proactive protection

Imagine four directors are in the boardroom for a crucial meeting with a key client. The video conferencing system fails just as the meeting is about to begin. The team calls for support, but an engineer cannot attend until the following day. The meeting is delayed, disrupted or potentially lost altogether.

At an estimated cost of £45 per hour for each director, that's £180 for every hour of lost time – before even considering the impact on the client relationship, missed opportunities or the cost of rearranging the meeting.

Now compare that with 24/7 proactive maintenance and support from Display Manager.

For an average monthly investment of £60 for a medium sized meeting room, our 24/7 monitoring, maintenance and support service helps identify potential issues early, allowing faults to be diagnosed and resolved remotely before they cause significant disruption.

Instead of waiting until the next day for an engineer, your team benefits from proactive monitoring and responsive support designed to keep your meeting rooms ready. Help protect the productivity of your people, the reliability of your technology and the value of your most important meetings for a low monthly fee.
 

Why wait for something to go wrong when you can take a proactive approach? Get in touch today.

Why reactive AV support costs more in the long run

Traditional break-fix support means responding when something goes wrong. While essential for resolving faults, it doesn't necessarily prevent the same problems from happening again.

With proactive monitoring and maintenance, you can siginficantly reduce:

  • Unexpected disruptions: Technology problems that interrupt meetings and affect employee productivity.
  • Recurring faults: Issues that go unnoticed until they cause another interruption.
  • Unplanned maintenance: Problems that require urgent engineer visits and additional support costs.
  • Security risks: Outdated firmware, software and equipment that increases reliability and security risks.

Move from reactive support to proactive AV management

AV Intellicore from Display Manager provides a proactive approach to monitoring, maintaining and managing your AV environment.

Rather than waiting for someone to report a problem, AV Intellicore gives your support team greater visibility of connected workplace technology, helping identify issues, monitor system health and address potential problems before they cause unnecessary disruption.

With AV Intellicore, you can benefit from:

  • 24/7 technology monitoring: Greater visibility of your connected AV estate.
  • Proactive fault detection: Identify potential issues before they become bigger problems.
  • Remote diagnostics and support: Investigate and resolve many issues without waiting for an engineer to attend site.
  • Software and firmware management: Keep supported devices and systems maintained and up to date.
  • Centralised asset visibility: Understand what technology you have, where it is installed and how it is performing.
  • More reliable meeting spaces: Help reduce avoidable disruption and keep your workplace technology working as intended.

Stop paying the hidden price of unreliable AV

Your calculator results are a starting point. The next step is understanding how much of that disruption could be avoided through better monitoring, maintenance and support.

Display Manager combines AV expertise, proactive support and intelligent technology management to help organisations get more from their workplace technology.

Find out how AV Intellicore can help you reduce disruption, improve reliability and take control of your AV estate.

Talk to our AV support team, call 0844 335 0856 or email enquiries@displaymanagervc.com